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Bupa Health Insurance

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Call Centre Hours
Mon - Fri 8am - 8pm AEDT
SAT 9am - 1pm AEDT


At Bupa, we exist to help our customers live longer, healthier, happier lives.


And as a leading healthcare organisation in Australia and New Zealand, we’re well placed to support and look after you and your family's health.


We are building on a 60 year tradition of helping Australians. Today, we proudly look after the needs of more than four million people in Australia and New Zealand. We understand our customers and the importance of helping to manage your health for the long term. That’s why we aim to provide you with quality advice, support, care and treatment to suit your needs. We have a range of healthcare services to help you live a healthier life. Not just when you’re unwell but when you’re absolutely fine too.


Everything we do is for the health of our customers. We are part of a global family that reinvests its profits to provide better services for our customers. We believe this is the only way to truly put you first.


Bupa members at Bupa Optical


Our qualified optometrists will provide you with expert eye care – you’ll get advice, information and tips about how you can benefit from correct lenses, frames and contact lenses. Your health and the health of your eyes are often connected, so our health professionals can help to identify potential health risks and help guide you towards preventative health care.


We have a range of high quality frames and lenses to suit everyone in the family and for different face shapes and sizes at competitive prices. This includes some of the most popular brands, from Ray Ban and Oakley, to Prada and Oroton. We can fit a frame to match your style, so you can be sure that you will look good and be able to see well.  


Bupa Optical delivers quality eye care, and benefits designed exclusively for Bupa members. As a member you will receive higher benefits and yearly limits for your optical purchases.


Plus you'll have access to:


  • our 'no gap' range – a variety of fixed-priced packages on glasses and contact lenses which could be at no additional cost to you *
  • up to $100 off a wide range of fashion frames
  • $50 off fashion frames up to $350
  • $100 off fashion frames $351 and over
  • up to 100% back and at least 60% back on standard/polycarbonate lenses
  • 20% off non-standard lenses
  • no costs for Digital Retinal Photography #



* The no-gap range offers a variety of fixed-priced packages on glasses and contact lenses which could be at no additional cost to you. $100 off fashion frames cannot be used in conjunction with any other offer. Bupa Optical selected stores receive digital retinal photography – at no cost to yourself.

# Bulk-billed eye tests through Medicare are available subject to your eligibility. 




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